18 January 2023

I did not receive a confirmation email after registration/My token has expired.

Have you checked your junk mail/spam folder? The confirmation mail can sometimes end up there.
If your token has already expired or you still cannot locate the confirmation email, please follow the steps below to reset your password and/or receive a new confirmation email.

1.      Go to Log in page
and click on “Forgot Password”. Enter your email address for a password reset (aka; new confirmation email.)
2.      Quickly head to your inbox and check for the link to reset your password – also look in your spam folder or junk mail in case it is there. Keep reloading your mail if it takes a while.
3.      Use that new link to set a new password and then login with that.
Please note: If you don’t do this straight away you may get a ‘token expired’ message.